Post Installation Problems
Although the install routines are designed to make the installation process as easy as possible, inconsistent nuances about Photoshop Elements and the installation programs have cause minor problems with some installs. Virtually all of these are due to the use of two cache files. These files should automatically update themselves when Elements starts but this is not always the case.
Simply deleting the files and restarting Photoshop Elements can resolve virtually all of these problems.
Windows XP Users
Windows Users can find these files in the following locations…
- C:\Documents and Settings\All Users\Application Data\Adobe\Photoshop Elements\x.0\MediaDatabase.db3
- C:\Documents and Settings\All Users\Application Data\Adobe\Photoshop Elements\x.0\Locale\en_US\ThumbsDatabase.db3
Windows Vista Users
Windows Users can find these files in the following locations…
- C:\ProgramData\Adobe\Photoshop Elements\x.0\MediaDatabase.db3
- C:\ProgramData\Adobe\Photoshop Elements\x.0\Locale\en_US\ThumbsDatabase.db3
Mac Users
Mac users can find these files in the following locations…
- Macintosh HD\Library\Application Support\Adobe\Photoshop Elements\6.0\Locale\en-US\MediaDatabase.db3
- Macintosh HD\Library\Application Support\Adobe\Photoshop Elements\6.0\ThumbDatabase.db3